ASCO Certified Cancer Care in Central New York

ASCO Certified Cancer Care in Central New YorkWhen deciding on a cancer center, you deserve to know that your treatment team offers you the highest level of care that follows national standards for safety, treatment, and patient support.

Hematology-Oncology Associates of Central New York (HOA) is proud to be recognized as ASCO Certified through the American Society of Clinical Oncology’s Patient-Centered Cancer Care Standards program.

This certification reflects our commitment to delivering evidence-based, patient-centered cancer care in Central New York. Patients throughout the Syracuse area and surrounding counties have access to a nationally recognized cancer center, close to home, without having to navigate large academic institutions or travel far. At HOA, you are cared for as an individual at one of our Syracuse-area locations.

What Does It Mean to be ASCO Certified?

Achieving ASCO Certification means that HOA has met stringent standards to deliver high-quality, coordinated oncology care. This requires the entire team’s consistent commitment to excellence in cancer care.

The ASCO Certified Program was developed by the American Society of Clinical Oncology (ASCO) in collaboration with the Community Oncology Alliance (COA). The certification unifies the former QOPI Certification Program and the Oncology Medical Home (OMH) standards into a single set of standards for cancer care.

The goal of this certification program is to improve the consistency of the quality of cancer care while reducing the burden on patients and healthcare systems. The standards are set in place and reviewed by a multidisciplinary panel of oncologists, healthcare administrators, nurses, and patient advocates.

Why ASCO Certification Matters to Our Patients

Cancer care and treatment are complex. At HOA, we provide patients with support in managing appointments, cancer and treatment side effects, financial concerns, emotional stress, and communication between care team members.

The ASCO Certified standards are designed around the needs of patients. According to ASCO, the program aims to:

  • Improve care coordination
  • Improve access to treatment and care
  • Enhance overall quality of care
  • Support evidence-based medicine
  • Minimize unnecessary healthcare utilization
  • Improve the patient experience

The Seven Focus Areas of Patient-Centered Care

Hematology-Oncology Associates of CNY follows the standards for the seven major areas of ASCO Certified Care

1. Patient Engagement

Patients should be fully informed about their diagnosis, treatment options, and care plans.

Education is a cornerstone of our treatment process. Before starting treatment, patients meet with a care team member to review medications, potential side effects, the goals of treatment, and ways to manage symptoms.

We encourage patients to ask questions and continue to continue staying informed and engaged in decisions regarding treatment throughout their care journey.

2. Availability and Access to Care

Receiving treatment in a timely manner can have a big impact on cancer outcomes.

HOA aims to provide oncology services that are accessible throughout Central New York so you can receive advanced care without traveling far. Our patients also have access to supportive services, including oncology-certified nurses, financial counselors, patient advocates, social workers, and nurse navigators who help coordinate their care and make it easier to continue with their treatment plan.

Navigating the system, connecting with your care team, and scheduling can become overwhelming in large hospital systems. HOA community-based cancer centers provide a more convenient and personalized experience.

3. Evidence-Based Medicine

One of the most important components of ASCO Certified care is the use of evidence-based treatment standards.

Physicians at HOA follow nationally recognized oncology guidelines and clinical pathways from the National Comprehensive Cancer Network Guidelines. These guidelines are the recognized standard for clinical policy and patient care in oncology, allowing HOA to ensure patients have access to treatments backed by the latest research and clinical evidence.

Treatment decisions at HOA are personalized and are based on your specific cancer type, stage, genetic profile, overall health, and personal goals. This provides patients in the Syracuse area, including Utica, Oneida, Verona, Watertown, and Oswego, access to advanced cancer care without traveling long distances.

4. Comprehensive Team-Based Care

Cancer treatment is more than providing medications and therapies. Patients may also need nutritional guidance, emotional health support, financial counseling, symptom management, transportation assistance, or survivorship planning.

HOA’s care model aligns a multidisciplinary support team that includes:

  • Medical oncologists
  • Radiation oncologists
  • Advanced practice providers
  • Nurse navigators
  • Oncology-certified nurses
  • Licensed clinical social workers
  • Financial counselors (patient advocates)
  • Supportive care specialists

This team-based approach helps patients receive coordinated care throughout their treatment.

Nurse Navigation and Supportive Care as Part of the Comprehensive Team

One of the most valuable services available at HOA is supportive care and nurse navigation.

Nurse navigators help you understand your treatment plan, coordinating referrals, and connecting you with supportive services. Proactive symptom monitoring through electronic tools allows our care team to intervene early, potentially avoiding the need for emergency room visits or hospitalizations.

5. Quality Improvement

As an ASCO Certified practice, HOA continuously measures and improves our performance. Our initiatives focus on safety, symptom management, care coordination, timely follow-up, and health equity. We also participate in national value-based programs to improve outcomes and reduce the overall burden of care for our patients.

6. Goals of Care, Symptom Management Services, and End of Life Discussions

It is important to include conversations about symptom management, quality of life, survivorship, and long-term care planning when it comes to cancer. In some cases, it may be necessary to discuss end-of-life care so that patients and their family members can create a plan.

The care team at HOA approaches these conversations with compassion and individualized support. We provide guidance to help patients and their families make informed decisions while also considering comfort, controlling symptoms, and the best possible quality of life during and after treatment.

6. Infusion Safety

HOA follows the strict safety standards for the administration of chemotherapy, immunotherapy, and targeted therapies. From ordering to administration and monitoring for side effects, our protocols ensure safer delivery of complex cancer treatments.

Why Patients Choose Hematology-Oncology Associates of Central New York

Hematology-Oncology Associates of Central New York is a comprehensive cancer center that combines nationally recognized standards of care with the warmth and personalized touch of a community-based cancer center. We are dedicated to both your physical health and your mental and emotional well-being.

Patients benefit from:

  • Access to the latest advanced treatments and clinical trials
  • Personalized care close to home in Central New York, with multiple locations in the Syracuse area
  • Dedicated nurse navigation and supportive services
  • Evidence-based treatment planning
  • Coordinated multidisciplinary care
  • Easier access and parking compared to large hospitals
  • A care team that knows you personally
  • Access to our Wellness Center offering integrative therapies to support your overall well-being.
  • Supportive care, including support groups, exercise programs, nutrition guidance, and more.

Additionally, community oncology practices like HOA often provide cancer treatment at a lower overall cost than hospital-affiliated outpatient cancer centers.

ASCO’s Quality Program Delivers Patient-Centered Care to Patients in the Syracuse Area

At Hematology-Oncology Associates of Central New York, we are committed to bringing gold-standard, nationally recognized care to our community.

Feel confident in your HOA care team, knowing that treatment is guided by nationally recognized standards that prioritize quality, safety, collaboration, and compassionate support.

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