Virtual Visit Information


This page is only intended for use by patients who have been contacted by our staff for a Virtual Visit.

Connecting to Telehealth Visit

  • Please login 15 minutes prior to your scheduled visit.
  • Please select the link HOACNY Virtual Visits:
  • From the drop down menu select the provider you will connect and hit Enter Room.
  • Next window...Enter your full name with middle initial and hit Check In.

You are now in the virtual waiting room. Please be patient and know that the provider will connect as soon as she or he is available. 

Once connected you and the provider should be able to view and listen throughout the visit.


HOACNY Virtual Visits:


Should you need assistance please review the troubleshooting guide below. 

Troubleshooting Guide: