Your First Visit - What To Expect

Because hematology and oncology care visits are more complex than typical doctor visits, please allow ample time for your first appointment which will take from two to three hours. This includes time for any additional testing needed that day, rather than asking you to return a second time.

It is often helpful to bring a support person with you to this and future appointments. However, for safety reasons we cannot allow children under age 12 in our waiting rooms. Visitors to our infusion/chemotherapy areas must be age 16 and older. 

When you arrive please check in at the front desk. You can then have a seat in our waiting area until one of our Intake Specialists meets you.

Your meeting with our Intake Specialist will be a brief orientation to our practice, including an opportunity for questions. It is also when we verify your paperwork and take your picture as an additional identifier to your medical record.  

When that meeting is complete, the Specialist will accompany you to the appropriate area to wait for a clinical team member. You will then be brought to a private area to check your vital signs, including weight and blood pressure. A registered nurse also will review your medical history, family history, allergies and medications.

Your physician will next see you. Since our doctors and advance practice staff work together as a team, future visits will alternate between them.

At the completion of your visit, you will need to check out with one of our patient navigators who will help you schedule future appointments.

 To insure your safety, each team member you encounter will verify your name and birth date.