IS HERE!

Hematology - Oncology Associates' Northeast Center is located in Dewitt at 5008 Brittonfield Parkway. It is accessible from Routes 298 and 481. Click here for map & directions!

Handicapped Access	Handicapped parking is available. If you need a sticker for handicapped parking, please ask for an application. The doors to and from the building are handicapped accessible. Wheelchairs are available near the Reception Area. If reliable transportation to and from our office presents a problem for you, please ask our nursing staff for assistance.
Office Hours	Our regular office hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday.
Environment	Due to the sensitivity of many of our patients to different odors, we ask that perfumes not be worn in our office. This is a SMOKE-FREE office.
Phone Calls	Phone calls for appointments, routine prescription refills, and lab test results should be made during office hours. When you call the office for an appointment, please tell the operator if that appointment is for an office visit, for lab work, chemotherapy, or radiotherapy. You may be placed on hold for a very short time while your call is transferred to your doctor's secretary, to the Infusion Center, or to Radiotherapy. So that we may give your call our full attention and perhaps make arrangements for care, your call may not be returned until the end of the day. If you feel that your question or problem is urgent, please let the secretary know and we will make every attempt to get back to you immediately. If you need assistance after office hours, call our main number, (315) 634-5056. The answering service operator will have our nurse or doctor return your call. A nurse practitioner and a doctor are on call during off-hours, weekends, and holidays. They are available for any questions or problems you may have when the office is closed. If the nurse or doctor has not returned your call within 20 minutes, please call the answering service a second time.
Reception Area	Every time you enter our Reception Area, please give your name to the receptionist. She will immediately report your arrival to the area where you will receive your care. This will help prevent unnecessary waiting. A coatroom is next to the Reception Area. Please keep in mind that we cannot be responsible for personal items left in our office.
Patient Lobby	We offer a variety of free informational health-related brochures and pamphlets for you to take home. A telephone is located in the Patient Lobby for local calls. Coffee and tea are also available. We try to keep our patients' wait time to a minimum. Please tell the receptionist if you wait longer than 20 minutes. If you are too ill to stay in the Patient Lobby until your appointment, please ask the receptionist to arrange for a nurse to assist you.
Restrooms	Restrooms are located next to our Patient Lobby, near the Exam Rooms, and in the Infusion Center. This is a SMOKE-FREE office. Please do not smoke in the restrooms.
Visitors	Friends and family members are always welcome to accompany you. However, we do ask that you not bring anyone who is ill. Many of our patients have difficulty fighting infections. We also prefer that children remain at home, for their safety and the safety of our patients. If they must come with you, please supervise them closely.
Infusion/ Radiotherapy Center	If your treatment plan requires chemotherapy, radiotherapy, or other treatments, our Infusion Center and Radiotherapy Centers will provide you with additional information.
Hospitals	If you must be seen in an emergency room or be admitted to a hospital, you will be directed to one of the following three hospitals - Community-General Hospital of Greater Syracuse, Crouse Hospital, or St. Joseph's Hospital Health Center.
Clinical Staff	In order to provide you with the best possible care, each physician and radiotherapist works closely with a team of specially trained radiation therapists, registered nurses, nurse practitioners, technicians, dosimetrists, and physician assistants. You may be seen by one or all of these providers during the course of your treatment.
Social Work Services	Our social worker is available at the Metro Center to assist you with information and referral, to provide individual and family psychotherapy, and to facilitate our support groups. Please speak with your physician or nurse if you are interested in more information about these services.
Nutrition Counseling	Our registered dietician is available to provide you with nutrition education and counseling about healthy eating, preventive nutrition and medical nutrition therapy. Please speak with your physician or nurse if you are interested in receiving more information about these services.
Meeting Your Needs	If you have any concerns or problems which have not been handled to your satisfaction, please call or write the following staff members: Treatment/Medical Concerns: Janet Ricciardiello Radiation Therapy Concerns: Janet Ricciardiello Infusion Center Concerns: Janet Ricciardiello Laboratory Concerns: Kim Roddy Secretarial Concerns: Janet Ricciardiello (i.e., appointments, calls, etc.) Billing/Insurance Concerns: Kim DeRosa You may also contact Maryann Roefaro, Chief Executive Officer

Brittonfield Map and Directions

Directions to Northeast Center

From the South- Travel north on Route 81 to Exit 16A - this will merge into Route 481 north. Stay on Route 481 to Exit 7 for Bridgeport/Route 298. At the bottom of the ramp, turn right onto Route 298 (Collamer Road). Travel 3/10 mile. Turn left onto Brittonfield Parkway.

From the North - Travel south on Route 81 to Route 481 south. Take Exit 7 for Bridgeport/Route 298. From the exit ramp follow directions as outlined above.

From the East or West - Take Exit 34A off the NYS Thruway to Route 481 north. Take Exit 7 for Bridgeport/Route 298. From the exit ramp follow directions as outlined above.

Alternate routes:

* Route 298 east from Carrier Circle to Brittonfield Parkway (2.6 miles).

* Route 92 to Route 481 north. Take Exit 7 for Route 298 to Brittonfield Pkwy.

* Route 257 north to Route 290/Manlius Center Rd. From Route 290 turn right onto Fremont Rd. and proceed north to Route 298/Collamer Rd.

* Route 690 east to Route 481 north. Take Exit 7 for Bridgeport/Route 298.

Parking - Upon entering Brittonfield Business Park, Hematology-Oncology Associates is the second building on the left. The parking lot is located in front of the building. Handicapped parking is available to the right of the atrium entrance.

Entering the Building - Please use the main atrium entrance at the front of the building.

Handicapped Access - The doors to and from the building are handicapped accessible. Wheelchairs are available in the Reception Area. Please call the office prior to your appointment if you'll need assistance.

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